Yes. LIVAPON ships internationally to many countries worldwide through our trusted logistics partner in Japan.

Absolutely. International customers are welcome, and you can place orders from anywhere supported by our shipping network.

International shipping fees are calculated after warehouse inspection in Japan, based on destination, package size, and weight. This ensures accurate and transparent shipping costs.

After your order is placed, items are sent to a domestic warehouse in Japan for inspection. Once confirmed, they are prepared and shipped internationally to your address.

Warehouse inspection usually takes 1–2 business days. After international shipping payment is completed, dispatch typically takes another 1–2 business days. Delivery time varies by destination.

Yes. Tracking information will be provided once your order is handed over to the international shipping carrier.

No. Customs duties, import taxes, and any local handling fees are the responsibility of the customer and are not included in product or shipping prices.

Shipping fees cannot be finalized before warehouse inspection. You will be notified of the confirmed amount after inspection is completed.

Cancellations may not be possible once processing has started. If you need to request a cancellation, please contact us as soon as possible.

Please contact our support team promptly with your order details and photos. We will assist you as quickly as possible.

You can reach us via our Contact page. Our team typically responds within 2 business days.