Contact & Customer Support

Before Contacting Us

Before contacting us

For International Orders

If you have questions about:

Shipping or delivery status
Delays or tracking information
Damaged items or refunds
International shipping fees

Please contact WorldShopping , our international shipping partner. They provide dedicated support and manage all international order fulfillment.

WorldShopping Support

🌐 WorldShopping User Guide

Learn how to use WorldShopping services and track your international orders.

→ Visit WorldShopping User Guide

💬 Contact WorldShopping

For questions about international shipping, fees, or delivery status, please contact WorldShopping directly.

→ Contact WorldShopping Support

Contact LIVAPON

📧 CHAIRMAN (LIVAPON Management)

For inquiries about:

Product stories and craftsmanship
Media or press inquiries
Partnership or collaboration opportunities
Brand-related questions
Positive feedback or testimonials

Email: information@chairman.jp

*Inquiries will be handled in Japanese.

Thank you for choosing LIVAPON.
We look forward to assisting you with the utmost care and respect.
We look forward to hearing from you.

WORLDWIDE SHIPPING MADE EASY

No matter where you live, you can smoothly receive your favorite Japanese products. With full support for repackaging and import/export procedures, you can shop from anywhere in the world with confidence.

SHOP WITH CONFIDENCE

Even after your order ships, our highly experienced support team remains by your side—ready to assist with courier claims if your package is delayed, lost, or arrives damaged.

Multilingual Support Team

Whether before your purchase or long after it arrives, our multilingual team is here to assist in English, Chinese, Korean, and more—so language is never a barrier to your shopping experience.

Secure payments

Pay safely with credit cards, PayPal, Alipay, and other trusted methods. Advanced fraud-prevention systems ensure every transaction is secure.